Return Policy

easybuy200 Return Policy

easybuy200 is committed to providing every customer with a quality online stationery shopping experience. Should any issue arise with your goods, we offer clear return and exchange arrangements. Please read the following Return Policy carefully before applying.

1. Return & Exchange Conditions

Customers may request a return or exchange in the following cases:

• Goods are damaged or defective upon delivery.
• The items received do not match the order, such as incorrect model, style or quantity.
• Goods must remain in original, unused condition with complete packaging and accessories.

2. Items Not Eligible for Return

Returns or exchanges are not accepted in the following cases:

• Opened or used consumables (such as ink or copy paper), unless the product is defective.
• Returns requested for personal reasons (such as disliking the colour or style).
• Applications made after the specified return period.

3. Application Process

Submit a Request

Within the specified days after receipt, please submit a return or exchange request via our contact page, including your order number and photos of the goods.

Review & Arrangement

Once received, easybuy200 will review your request promptly and contact you to arrange the return, exchange or refund.

4. Refund Arrangements

Once approved, refunds will be issued via the original payment method; the actual time to receive the refund depends on the processing time of the payment provider or bank.

5. Shipping Costs

For returns or exchanges due to damaged or incorrect goods, easybuy200 covers the related shipping costs; for returns due to personal reasons (where applicable), shipping costs may be borne by the customer.

6. Enquiries

If you have any questions about this Return Policy, please reach out via our contact page, and we will be happy to assist.